Frequently Asked Questions

How do I edit my server information?

Go to your client area, “My servers” tab, then click “Edit” next to the relevant server. You can update its description, thumbnail, and links at any time.

How do I remove a server from the ranking?

Go to your user area, “My servers” tab on the left, then “Settings”, section “Delete server”. You can also contact us for deactivation within 24 business hours, or wait for the end-of-month reset. A server with no votes is no longer displayed in the lists.

Can I share management of my server with another user?

Yes. You can grant another user permission to manage your server. To do so, go to your user area, “My servers” tab on the left, then “Settings”, section “Permissions”, and enter the email address of the relevant private-server.net account.

The authorized user can edit the server description and view the API token. However, they cannot delete the server or regenerate the token: these actions remain reserved for the server owner.

I have a multilingual server. Can I register it on both the French and English versions?

Yes. If your server is available in several languages, you can register it on each site version matching its language. However, registering an English server on the French version, or the opposite, is prohibited: each server must be registered on the language version matching its main language.

Can I hide my server IP address in the ranking?

Yes. Go to your client area, “My servers” tab, then click “Edit” next to the relevant server. At the bottom of the page, check “Hide my server IP address in the ranking” and save.

Can I force users to enter their username before voting?

Yes. Go to your client area, “My servers” tab, then click “Edit” next to the relevant server. At the bottom of the page, check “Force the user to enter a username to vote”: the user will not be able to validate their vote without entering their username.

When this option is enabled and the username has been entered, it is returned by the voting API, allowing you to use it directly to identify the player and grant a reward.

Can I pre-fill a player's username on the voting page?

Yes. You can pre-fill a player's username by adding /username to the end of the voting URL, replacing /username with the actual username. The field will be automatically pre-filled when the player arrives on the voting page, and they will not have to enter it manually.

How do I add Markdown to my description?

Markdown is reserved for sponsored servers. If your server has active sponsorship, simply add Markdown directly in your server description field: it will automatically be interpreted and formatted when displayed.

Important: if the sponsorship expires, Markdown will no longer be interpreted and the description will appear as plain text, without Markdown tags. Remember to renew your sponsorship to keep the formatting.

Can I delete my user account?

Yes. Go to your user account, then “Settings”, section “Delete my account”. The account and all associated data will be permanently deleted, with no possibility of rollback.

What is the recommended size for my server thumbnail?

The recommended size is 400 x 200 pixels. You can upload a larger image and it will be resized automatically. However, avoid uploading an image smaller than these dimensions, as it may look blurry or low quality.

Can I add an animated GIF thumbnail?

Yes, this feature is reserved for sponsored servers. Once your offer is active, go to your client area, “My servers” tab, then “Edit”: you can upload a GIF thumbnail directly there.

The thumbnail for my YouTube trailer looks wrong on my server page. Why?

private-server.net automatically retrieves your video thumbnail through the YouTube API. If it looks wrong or blurry, make sure you have set a custom thumbnail on YouTube for your video, with a minimum resolution of 1920 x 1080 pixels. Once the thumbnail is updated on YouTube, it will be retrieved automatically.

How do I post a comment on a server?

To post a comment, you must have accumulated at least 10 votes for the server. This measure was introduced to prevent spontaneous comments and reduce abuse.

Why is my comment not appearing?

Comments are reviewed by the site's moderation team before being published. Your comment will generally be approved or refused within 24 hours.

Can I reply to a comment posted by a player?

Yes. As a server creator, you have a right of reply: you can respond once to each comment posted by a player, either to thank them or to dispute their review.

How do votes work?

Servers are ranked in descending order using a voting system. Invite your community to vote for your server to gain visibility. A user can vote every 1 hour and 30 minutes by completing a captcha and then clicking a confirmation button. The more votes your server accumulates, the higher it climbs and the more visibility it gains among our thousands of daily visitors.

How often can I vote?

A user can vote for the same server once every 1 hour and 30 minutes. This delay ensures ranking fairness between all listed servers.

When are votes reset?

At the beginning of each month, all rankings across all games are reset: votes and outgoing clicks for all servers are set back to zero. The reset takes place between midnight and one o'clock in the morning the following day. This allows new servers to try their luck and reach the top of the ranking.

How are clicks counted?

When a user coming from our rankings visits your website, copies the connection IP address, or clicks your Discord, the outgoing click counter is incremented by 1. A click is unique per 24-hour period and per user. private-server.net aims to provide accurate and authentic statistics.

Why do I see an anti-proxy message when voting?

This message means that you are trying to vote from a network that is not considered private, or that our system considers malicious. To keep the ranking healthy and fight fraud, we block some access in order to prevent artificial votes and guarantee a level playing field. If you believe this is a mistake, please contact us.

I am asked to confirm by email to validate my vote. Is that normal?

Yes. As part of our anti-fraud measures, an additional email verification may be enabled on some servers. This can happen depending on the game category, or when a server's traffic appears suspicious. In that case, the user must confirm their vote by clicking a link received by email before it is counted.

What is the API?

A PHP API is provided to server creators to check and validate a user's vote. It is useful and necessary for servers that want to reward their players in exchange for a vote and ensure that the action was completed. Very simple to use, it can be deployed on your website in just a few minutes.

Do your APIs support IPv6?

Yes, our APIs support IPv4 and IPv6 addresses simultaneously.

Can I receive a Discord notification for every vote?

Yes. You can be notified in your server's Discord channel whenever a user votes. To enable it, go to your client area, “My servers” tab, then “Edit”, and enter your webhook URL in the “Discord Webhook” section.

Can I use Votifier to reward players who vote?

Yes. Votifier integration is available for Minecraft and Hytale servers. To configure it, go to your client area, “My servers” tab, then “Edit”, section “Votifier”. We support Votifier, NuVotifier v1, and NuVotifier v2.

Do you fight fraud?

Preventing fraud is our priority. private-server.net does everything it can to maintain an honest and authentic ranking: manual checks are carried out, our captchas are tested for robustness, traffic is filtered, and our system blocks abnormal behavior. Faulty servers are immediately removed and permanently banned.

What happens to a server that cheats?

A server using fraud, such as automated votes, proxies, VPNs, buying votes, or vote exchanges, will have its fraudulent votes cancelled and risks immediate and permanent deletion of the account and all linked servers. Re-registering after a sanction is prohibited.

How can I report a server or suspicious behavior?

If you notice a rule violation, such as vote fraud, offensive content, fake comments, or anything similar, contact our team from the contact page or on Discord. Every serious report is reviewed.

How can I get an invoice after a payment?

To receive an invoice, you must first fill in your information in your client area, “Invoices” section, “Company” subsection. Enter your information there, such as company name, address, VAT number, and related details, before making any payment.

Important: if a payment is made before this form has been completed, no invoice can be generated for that transaction. Make sure to complete your billing profile before any purchase.

Is it possible to pay with PayPal?

No, PayPal is not accepted. Payments are made by credit card only. If you want to pay by bank transfer, it is possible: contact the team from the contact page to request it.

Can I change my account currency?

Yes. From your client area, “Invoices” section, you can choose between EUR and USD. Important: if you have already made a first payment in a currency, it can no longer be changed afterward.

How can I contact the team?

For any other question, please contact our team from the contact page or on Discord. We will be happy to help.